| Business operator | SeiRogai, Inc. |
| Address | Roppongi Denki Building 5F, 6-1-20 Roppongi, Minato-ku, Tokyo, 106-0032, Japan |
| Representatives | Samuel Yuen / Rachel Leng |
| Service Name | SeiRogaiTV Distribution Service |
| Fee for SeiRogaiTV services | 499 yen (tax included) daily plan 999 yen (tax included) weekly plan 1499 yen (tax included) monthly plan |
| Payment Methods | Credit card (VISA, MASTER, JCB, AMEX,DINERS) or QR code payment (via WeChat Pay, AliPay, PayPay, LINE Pay, Rakuten Pay app) |
| Payment Timing | Credit card - It will be the withdrawal date of each card company. QR Code Payment - Date of each company’s debit. |
| Service Start Date | The service will be available for use as soon as the payment method has been processed. |
| Transaction returns or refunds | Due to the nature of our services, we cannot accept any returns or exchanges. |
| Purchases by Minors | If the customer is a minor, they must obtain the consent of a parent or guardian before purchasing. |
| System Requirements | Please refer to the following link for the system requirements of compatible devices. For supported devices: https://www.seirogai.tv/supported-devices/ |
| Contact | [email protected] Corporate Customers Business Inquiries https://www.seirogai.tv/contact-us/ |
| Cancellation Conditions | The cancellation shall be effective after the last day of the billing cycle to which the cancellation request belongs, and no pro-rated refund shall be made regardless of whether or not the service is used after the cancellation procedure. No usage charges will be billed from the next cycle onwards. *If you are in the free trial period, your subscription will be cancelled when you complete the cancellation procedure. However, if you register for broadcast viewing during the free trial period, the free trial will be terminated and the start of the billing cycle will be moved forward to the day following the expiration of the free trial, and the service fee will be billed from that day. Reference link: https://www.seirogai.tv/subscription/ |
| Cancellation Method | You can cancel your subscription from the “Memberships” page: https://www.seirogai.tv/account/ |
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All Rights Reserved
* SeiRogaiTV is Proudly Supported by the Government of Japan’s Business Reconstruction Grant